• ABOUT GTG CONSULTING

    OUR PROGRAMS

    With decades of experience, Bob offers tailored training programs designed to enhance sales strategy, customer service, and teamwork. Whether it's a couple of hours or a full day, we work within your budget to deliver invaluable insights for your business success.

     

    THE GTG DIFFERENCE

    Bob's presentations are more than just informative; they're captivating and dynamic. His vibrant personality, combined with his extensive knowledge, ensures an engaging and effective training experience. Bob takes the time to understand your goals and desired outcomes, crafting personalized programs that deliver the results you're aiming for.

     

    WHY BOB

    Bob is the ideal candidate to spearhead your training and sales initiatives across a diverse range of areas. With his expertise, he excels as a speaker at travel conferences and conventions, collaborating with CVBs, hotels, tour operators, and bus companies. Whether it's delivering compelling presentations, leading workshops, or facilitating discussions, Bob brings a wealth of experience and knowledge to the table. His ability to engage audiences and tailor his approach to suit the specific needs of each organization ensures that your training and sales efforts yield maximum impact and success.

  • TEAMWORK

    CUSTOMER SERVICE

    SALES & MARKETING

  • "In order to train your employees they must be engaged, entertained and feel part of something worthwhile!"

    - Bob Buesing

  • GTG PRESENTATIONS

       

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    CVB Team Building 101

    Sharing Information Raises All Boats

    The goal is for your members to understand your needs for metrics and why they should want to supply them. In this hard-hitting seminar, Bob uses examples of how sharing information is best for everyone not just the CVB.

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    Team Collaboration

    The Tortoise & Hare

    Helping your employees understand the importance of communication and working together, this seminar uses an Aesop fable to bring home how collaboration produces a better work environment and company product.

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    The Culture of Service

    The Smile Initiative

    This seminar focuses on front line employees and how the service culture is paramount to the success of the company. It describes in detail how powerful a simple smile can be and how to use it to your advantage.

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    Handling the Toxic Guest

     

    In every business there will come a time when your employees will face the toxic guest. In this seminar your front line employees will learn the tools to defuse the situation and turn that toxic guest into a satisfied customer.

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    Conquer the Group Market

    Show Up, Stupid

    For 37 years, Bob Buesing sold travel & tours to groups. He built a small regional tour company and transformed it into a national force in the group market. Let him give your team his tried and true ways to own the group market.

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    Building a Luxury Brand

     

        

  • GTG’s SALES & MARKETING SERVICES

       

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    Strategy & Planning

    Developing Group Focused Sales and Marketing Plans

    GTG will use our vast experience in the group travel market to help you develop a marketing and sales strategy to increase your bottom line.

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    Conference Representation 

     

    Why not let someone with 40 years group experience represent your company at those group travel conferences and watch your group sales soar.

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    Sales

    Representation

     

    GTG will represent you on a yearly contractual basis to market, represent, and sell your tourism product to the group travel market. Our consultant fees are cost effective for your organization, and we hit the ground running because there is no lost time in training that new salesperson.

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    Tour

    Development & Booking

     

    GTG has decades of experience in planning, negotiating, and booking all components of a group tour. GTG’s connections with hotels, attractions, and other components will save your company money and ensure high profits on your tours. We will help your company design and operate cost affected tours.

  • TESTIMONIALS

    Hear what real clients have to say about Group Travel Guy!

    "Bob Buesing's presentation is amazingly complete, with great situational examples. Bob explains WHY, at every opportunity. This is a must to start the season and a good refresher for even the most experienced on-board leaders!"

    - Jim Unger,

    VP of Hotel Operations

    "My first thought was 'oh my, this is another 45 minute boring presentation.' I ended up watching the entire thing, even putting aside the Cowboys game! This is some powerful customer service material."

    - Oleksiy Shokaryev,

    Former financial controller for Royal Caribbean

    "Bob’s ability to command a room and provide relevant and entertaining stories makes his presentations enjoyable for all. Bob’s professionalism, enthusiasm, and understanding of all facets of the travel industry help participants think about topics presented and make necessary adjustments in their work."

    - Kate Scopetti,

    President of Mid-Atlantic Receptive Services​

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